Privacy Policy
This HandsomeCall Privacy Policy explains how HandsomeCall and its affiliated companies ("HandsomeCall" "we" "us") process any personal data we collect from visitors and users of HandsomeCall APP, www.handsomecall.la, and any other services provided in relation to the applications and website or that link to this Privacy Policy(collectively, the "Services").
We value the privacy of users, publishers, members, and others who visit and use the Services (collectively or individually, "you" or "users") and want you to be familiar with how we collect, use, and disclose personal information from and about you.
You may share personal information when using the Services. One example is when you provide information about yourself as part of the account creation process. Another is when you take certain actions on the Services that are public or intended to be public in nature, such as when you broadcast content, post profile information, follow friend"s profile, timeline content, video content. Given the social nature of some of the Services, that information may be collected, used, or disclosed by others who are part of that social interaction. We encourage you to be mindful of this when considering your activity on the Services.
Contact Information
If you have any questions about how we use your personal data, please contact [email protected].
What Information Do We Collect
We obtain information about you through the means discussed below when we provide the Services. Please note that we need certain types of information so that we can provide the Services to you.
1. User-provided Information
2. Collected Information for Legitimate Interests
User-provided Information
You consent to provide some or all of the following Personal Information when you create an account on the App or use Services, such as uploading contents on the App or contact us for technical support:
· Registration information, such as your date of birth, phone number (or email, if applicable), password, user identifier and language;
· Profile information, such as your alias, profile images, gender, self-introduction;
· User-generated contents ("UGC"), such as comments, texts, messages, pictures, images, videos, sounds, code or other data or materials that you upload, distribute or stream on the App when you use Services;
· Payment information, such as full name, billing address, billing zip code, billing country, date of birth, purchase amount, payment method, credit or debit card number or other payment information where required for payment;
· Transaction information such as the transaction serial number and transaction historical records after you purchased Paid Services;
· Your Global Positioning System (GPS) information, after you permit us to do so but you may change the access to your GPS information via the settings on your mobile device;
· Your opt-in choices and correspondence with us, such as information used to verify with your account or to resolve your feedback or complaints; and
· Information you provide when participating in in-app surveys and activities.
· Information you provide from social media when you create a HandsomeCall account by connecting with a third-party social media account.
· Information and UGC you provide when participating in our events, promotions, challenges or during other interactions with our social media sites.
Collected Information for Legitimate Interests
We may collect some or all of the following Personal Information about you when you use Services for legitimate interests:
· Network activity information, such as your browsing history, search history, the videos or pages you visited, the date and time of your visits, other users" accounts that you subscribed to, and information regarding your interaction with other users;
· Information from Other Sources: We may obtain additional information from third parties and sources other than the Services. For example, we may obtain additional information from games or services you use, or social media networks for which you have approved our access.
· When you access the Services through social media networks or when you connect the Services to social media networks, you are authorizing HandsomeCall to collect, store, and use such additional information and content in accordance with this Privacy Policy
· Device identifiers, such as your operating system, browser type, brand, model and serial number of your mobile device, Internet Protocol (IP) address, mobile carrier, screen resolution, language setting, IMEI number, and media access control address;
· Information regarding your access to and use of other apps;
· Other location information, such as the information based on your SIM card;
· Mobile advertising identifiers, which are used by mobile operating systems and made available to advertising providers to gather metrics on mobile apps ( IDFA or AAID) to help us and advertisers provide ads that may be more relevant to your interests;
· Metadata, associating with the UGC you provided us, which describes other data and provides information about how, when, and by whom the piece of UGC was collected and how that UGC was formatted, such as hashtags used to label the keywords to the video and captions; and
· Cookies, small pieces of data to enable us to provide certain features, which are collected by us or our business partners to measure and understand the web pages you click on and how you use Services, enhance your experience using Services.
How We Use Your Information
We will only use your Personal Information when the applicable laws allow us to. In general, we use your Personal Information for the following purposes:
· Provision of services: to present Services and its contents to you, including any interactive features on Services, and to provide you with information, products or services that you allow us to; we also collect and use Personal Information to verify your eligibility and deliver prizes in connection with promotion activities;
· Improvement of services: to improve and personalize our services by presenting new services, information, recommendations, and feedback;
· Customer management: to manage a registered user"s account, to provide customer support and notices to the registered user about his account and notices about changes to Services or any other product or service we offer or provide through it;
· Communication: to communicate and interact with you directly, for an example, we may send notifications regarding upcoming changes, promotion activities or improvements on Services;
· Content review: to review pictures, images and contents posted or generated on Services to ensure that we comply with any applicable content regulations in any relevant jurisdiction;
· Customization of content: to perform research and analysis about your use of, or interest in contents, products, advertising, or services available on Services in order to develop and display content tailored to your interests on our Website and App;
· Performance Analysis: to determine whether users of Services are unique, or whether the same user is using Services on multiple occasions, and to monitor aggregate metrics such as total number of visitors, number of videos viewed, demographic patterns;
· Functionality and security: to identify users not meeting the age limit, to diagnose or fix technology problems, and to detect, prevent, and respond to actual or potential fraud, illegal activities, or intellectual property infringement;
· Compliance: to enforce our terms of use and to comply with our legal obligations;
· Aggregation: to aggregate " information we collect about you to which one or more purposes described above.
· Cookie: We and our vendors and service providers use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) ("Cookies") to automatically collect information, measure and analyze which web pages you click on and how you use the Platform, enhance your experience using the Platform and improve our services. Cookies are small files which, when placed on your device, enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as "pixel tags" or "clear GIFs," that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By using the Platform, you consent to our use of Cookies.
Additionally, we link your contact or subscriber information with your activity on our Platform across all your devices, using your email or other log-in or device information. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.
You may be able to refuse or disable Cookies by adjusting your browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.
Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we use your Personal Information.
How We Share Your Information
Please note that if your profile is public, your content will be visible to anyone on the Platform and may also be accessed or shared by your friends and followers as well as third parties such as search engines, content aggregators and news sites.
We may also share your information with other members or affiliates of our corporate group, to improve, optimize the Platform and to prevent illegal use.
We may share your Personal Information outside of Services when we have your consent, either express or implied.
We may disclose your Personal Information to members of our corporate group (that is, entities that control, are controlled by, or are under common control with us) to the extent this is necessary for services, customer management, customization of content, advertising, analytics, verifications, functionality and security, and compliance.
We may disclose your Personal Information to our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, customization of content, analytics, security, map navigation, data storage and cloud services, supporting our functionality, and other features offered through Services. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes. However, if you connect to a third-party service through Services or otherwise links your account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf with such third party. We may also send information about the content that you watched or your activities on Services to such third party in order to upgrade your experience on Services.
We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) comply with any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or other third parties; or (e) to maintain and protect the security and integrity of Services or infrastructure.
We may disclose aggregated information about our users. We also may share aggregated information with third parties for conducting general business analysis. This information does not contain any Personal Information and may be used to develop content and services that we hope you and other users will find of interest.
Data Security
· Your account information is password-protected for your privacy and security. We implement a variety of security measures to ensure the security and accuracy of your personal information and prevent unauthorized access or improper use.
· HandsomeCall has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
· In certain areas we use industry-standard SSL (secure sockets layer) encryption to protect data transmissions.
Agreement to Collect Personal Information
I am of legal age. I acknowledge and grant consent to the company to collect information, use or disclose personal information to conduct the activities, offer products or services according to the company's objectives.
Data Retention Period
180 days or the end of the period of activity participation or use of websites and applications.
Purposes
1. To register ID registration and verify identity for login in the system.
2. To verify identity for activity participation, purchase products or use services from websites or applications.
3. To collect data, use or disclose personal information in order to conduct activities, offer products, recommend services, notify problems or provide services to you.
4.To customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.
5. We may automatically track certain information about you based upon your behavior on our Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
6. We collect information about your buying behavior. We also collect other users' comments about you in our feedback area.
Cancellation of Data Collection
You can withdraw the above consent and suspend the use of data, erase or destroy, or anonymize personal data to become the non-personally identifiable data which cannot identify the data subject by contacting the data controller or the administrator at our customer service as stated on the website or application.
Account deletion URL provided : https://handsomecall.la/acc_del/
If you have any questions or comments about these Terms of Service (TOS), please contact us at [email protected]